What does it really mean to "be professional?" The answer depends on who you ask. Some use the phrase to portray neutrality and cool-headedness, others see it as a display of expertise or credentialing, and many describe it as being "nice" or even "grown-up." The phrase has been used philosophically to portray a solemn trust or commitment, and critically as a statement of admonishment when people display "inappropriate" behaviors. When we look in dictionaries, we find still more definitions of "being professional," all of which may be summarized as: behavior that is not personal or amateur, and that conforms to a certain set of standards. But what are these standards?
Most often, the phrase "be professional" is code for a type of conduct that we expect from people in business. The problem is that the general, undefined nature of this code leaves us wondering - Exactly what are we supposed to DO when someone tells us to "be professional?"
During your Professional Impact Be a Real Professional workshop, you and your team will learn to develop the key attitudes and behaviors that will allow you to be professional in a way that brings out the very best in each of you. In the end you will find an exciting synchronicity that will result in a solid reputation as a practice that is consistently professional.
PROGRAM OBJECTIVES
You and Your Team Will Learn To:
* Represent the unique vision of your practice;
* Bring out the best of yourselves as individuals;
* Tend to the needs of others with grace and expertise;
* Build rapid trust and rapport with patients and referring colleagues;
* Give good customer service without being "fake;" and
* Be proud of the image they project to the community as individuals and as a team.
"What an unbelievable seminar! I can't tell you how wonderful I feel! Hal and Wendy are absolutely incredible! We did things I could not believe they got this group to do! I really got a good look at myself as a manager and person! I feel so charged! In my and the doctors opinion, it was money worth spent and more! They spent so much time with us as a group and individually. They really kept late hours and were always charged the next day! What wonderful people! Everyone feels great today! We will begin moving forward! Thank you again for this wonderful opportunity!" Gina Hopgood, Practice Manager, Ocala Family Physicians, PA
