If you have a practice of 5 or more employees, alignment is a critical piece of your success. The problem is that typically administrators and doctors look to hire "strong, independent workers." The consequence of this is that you end up with a practice of people who get their individual jobs done, but aren't necessarily effective at making it all work together in a seamless process that builds high energy, high morale, and patient satisfaction. All of this is resolved through effective team alignment.
Are your staff members on the same page, and communicating your vision effectively to your patients? Are they behaving in a manner that reflects your professional goals and personal values?
Or ...
Is your team experiencing negativity, back-biting or inappropriate gossip? Are there unresolved resentments which are leading to cliques and camps? In larger practices, are you seeing a lack of team work between departments?
If you aren't seeing a consistently energized and positive work environment, then you have an alignment problem. Is it your job to fix this problem? No. Is it your responsibility to see that it is fixed? Yes.
The Full Practice Team Alignment Workshop will take your practice to a new level of performance. Through a highly motivational, didactic and interactive format, you and your team will learn to communicate with each other (and, by default, with your patients) effectively and efficiently. Members of your team who have been together for 2 or more years will work through unresolved resentments, while newer members will become integrated and feel a part of the team. You will learn things about each other that will allow you to communicate more effectively and efficiently, to bring more laughter and joy to your practice and discover a wealth of talent that you never knew you had.
PROGRAM OBJECTIVES
You and Your Team Will Learn:
To identify and eliminate the barriers to team communication and cooperative efforts;
To identify and work through interpersonal conflicts.;
To build an atmosphere of mutual trust and respect;
To develop a team mission statement that will inspire each member of your team;
To create a plan that will allow all departments to co-exist and augment each other's capabilities;
To laugh together and appreciate each other's differences;
To speak each others' language; and
To develop a commitment and loyalty to the practice as a cohesive group.
"As a result of the workshop, everyone in the office works well together, highly motivated with a calm sense of purpose. My professional life has never been better." Luke Curtsinger, MD -Coastal Plastics
"Very unifying for staff." Mark Denker, MD -Palm Beach Fertility Center
"My relationships with staff members will be much more solid...For the first time I'm enthusiastic about the future of our practice." John Barnett, DDS -Dolphin Dental
"I feel an intimacy with my staff that I never allowed myself to feel before, and that intimacy and insight will make me a better leader (boss), a better care-giver for my patients and in all of my relationships!...Thanks for your life-changing gift!" Ann Laurent, DDS -Dental Artistry
"By helping the healing of my staff you enabled us to move forward." Bob Talley, DDS -Craniofacial Pain Associates of Oklahoma
"It has given me an opportunity to get to know my employees better, to reflect on their dedication and talent, and to find the means of working better with them. The clinical experience of the presenters was obvious and quite relevant." Rich Ruskin, MD -Desert Pain Institute
"Identified barriers to effectiveness and success personally and professionally, created change and gave me tools to move forward, helped my staff move through issues, feelings and misunderstandings to become a dynamic, enthusiastic team. [It was] safe, lots of support and encouragement, resources, skills, expertise, caring - Hal & Wendy - you've got it all!." Ariel Wilcox, RN, Owner -Access Wellness Institute
"Allowed me to understand, forgive, empathize and actually like my co-workers...helping me personally in life will help me in my day-to-day job..." Jacque L., LVN - Cardiology Associates of Lubbock
