Meet Our Clients
"Professional Impact workshops should be considered
'required curriculum' for all health care practitioners. The information
they provide is critical to the success of any practice."
– Lonnie Hirsch, President, Healthcare Success Strategies
"If you have a team that needs re-energizing,
a business plan that could use a different perspective, or any personal
situations that don't seem to be working...give Hal and Wendy a
call. It will change your life."
– Estel L. Landreth, DDS, Landreth Team Dentistry
"I was extremely impressed with the unparalleled
professionalism of both Wendy and Hal and the outcomes that were
attained as a result of their training. Because of their
training, my staff no longer looks upon "sales" as a dirty
word. In fact, they are now looking forward to the next sales
opportunity. More importantly, and what had the biggest impact
on me personally, is the fact that these people truly care."
– Malton A. Schexneider, MMSc, PT, OCS, Physical
Therapy Specialists, PSC
We consider Professional Impact training programs
to be integral to our marketing plans. Our clients love their dynamic
staff-training, team building and leadership programs that contribute
to practice growth, as well as to the enjoyment of their practice
lifestyles. Wendy and Hal's tremendous programs, in sync with our
marketing, provide the one-two punch so many practitioners need.
I would recommend to any practitioner who is seeking a better life
and a strong practice vision, to give Wendy and Hal a call.
- Joel Ellis, President, Practice Builders
"Wendy and Hal's approach is unique. Their technique
is flawless. And I can truly tell you that their concern and passion
to help you succeed is genuine."
– Carlos Suadi, DDS, Landmark Dental
"It has given me an opportunity to get to know
my employees better, to reflect on their dedication and talent,
and to find the means of working better with them."
– Rich Ruskin, MD - Desert Pain Institute
"Wendy did a one-hour speaking engagement for
our referring doctors. Sharing a glimpse of our training with them,
it sparked much conversation about what we do every day. It shifted
our relationship so we're all going the same direction. Not "them"
and "us."
– Stevan Orser, DDS, Arlington Adult Dentistry
"We've hired Wendy twice to speak to our professional
association and she always brings a lot of energy and insight to
our group. Any group of professionals that has to work with
other people, either the public or each other, can benefit from
Wendy's work."
– Laura Dennison, M.A., CCC-A, Georgia Association
of Hearing Professionals
This program gave us principles and their practical
application [as well as] the skills to use them in orthodontic practice.
The program makes perfect sense and has application immediately.
The principles learned will apply to all facets of life, personally
and professionally. I love Hal and Wendy! It has been a joy spending
time together. I thank them from the bottom of my heart in helping
us to fulfill our dreams."
– Robert Manasse, DDS Manasse Orthodontics
"Our conversion rate instantly improved dramatically,
but more importantly, our patient satisfaction rate soared."
– Luke Curtsinger, MD - Coastal Empire Plastic Surgery
"Received tools to break through barriers. Received
great knowledge in the psychology of motivation. Good pace, great
energy, superior teaching skills. Patient conversion went from 72%
to 100% in first 4 weeks!"
– Charles Holt, DDS - Craniofacial Pain Associates
of Dallas/Fort Worth
"I was extremely impressed with the unparalleled
professionalism of both Wendy and Hal and the outcomes that were
attained as a result of their training. Because of their
training, my staff no longer looks upon "sales" as a dirty
word. In fact, they are now looking forward to the next sales opportunity.
More importantly, and what had the biggest impact on me personally,
is the fact that these people truly care."
– Malton A. Schexneider, MMSc, PT, OCS - Physical
Therapy Specialists, PSC
"It helped me to understand patients. It motivated
me to help patients. It has also made me really excited about what
I do! I can't wait to use my new tools! I found something in me
I didn't know I had. It changed my life!"
– Jessica Encinas, DA - Tooth Wranglers
"The communication and profiles filled an empty
part of our consultation appointments. It gave us a fresh, exciting
way to help our patients understand what they really want ."
– Jan Zobel, Office Manager - Arlington Adult
Dentistry
"As a result of the workshop, everyone
in the office works well together, highly motivated with a calm
sense of purpose. My professional life has never been better."
– Luke Curtsinger, MD - Coastal Plastics
"Very unifying for staff." –
Mark Denker, MD - Palm Beach Fertility Center
"My relationships with staff members will be
much more solid...For the first time I'm enthusiastic about the
future of our practice."
– John Barnett, DDS - Dolphin Dental
"I feel an intimacy with my staff that I never
allowed myself to feel before, and that intimacy and insight will
make me a better leader (boss), a better care-giver for my patients
and in all of my relationships!...Thanks for your life-changing
gift!"
– Ann Laurent, DDS - Dental Artistry
"By helping the healing of my staff you enabled
us to move forward."
– Bob Talley, DDS - Craniofacial Pain Associates
of Oklahoma
"It has given me an opportunity to get to know
my employees better, to reflect on their dedication and talent,
and to find the means of working better with them. The clinical
experience of the presenters was obvious and quite relevant."
– Rich Ruskin, MD - Desert Pain Institute
"Identified barriers to effectiveness and success
personally and professionally, created change and gave me tools
to move forward, helped my staff move through issues, feelings and
misunderstandings to become a dynamic, enthusiastic team. [It was]
safe, lots of support and encouragement, resources, skills, expertise,
caring - Hal & Wendy - you've got it all!."
– Ariel Wilcox, RN, Owner -Access Wellness Institute
"It gave me permission within myself
to be a more effective leader in the office, to be able to set guidelines
for employees and expect them to keep and follow them...it gave
me an instight into who I am, who I want to be and more importantly,
where I am going."
– C. Lederman, Practice Manager
"This program has helped me not to hide anymore
and that my ideas do count. I can now accept the compliments of
my co-workers and patients without feeling bad about it. This program
was very effective and it was presented in a way that everbody can
understand it truly. I felt that I was not in a class at all. Ms.
Wendy and Dr. Hal did not present themselves as psychologists to
me - instead they were real people."
– Rowena Aiken, LVN Aaron Marguilies, MD Surgical
Associates
"It gave me some great ideas on how to
talk to patients. I liked everything about this program." –
Leesa Gonzales, RN Cardiologists of Lubbock
"This is a life enriching experience."
– Maher Rashid, DMD, Dolphin Dental
"Allowed me to understand, forgive, empathize
and actually like my co-workers...helping me personally in life
will help me in my day-to-day job..."
– Jacque L., LVN - Cardiology Associates of
Lubbock
"The best part of this program was learning
how to do confrontation and diffusing an agitated patient."
– Phyllis Blair, RN - Valparaiso Orthopedic
"...I can't thank either one of you enough -
you've truly touched my heart and soul [with] the sincerity of the
'Hal & Wendy show.' Your passion/fire/desire to touch people
is truly amazing. You have to be truly an angel to touch as many
'hard hearts'."
– Mindy Cable, DA - Semesco, Clark and Wadsworth Family
Dentistry
...what I have learned from you is going to help
me in so many ways in dealing with "life" and especially
with my family and coworkers."
– Dan Czapeck, DDS - Arlington Adult Dentistry
"Both my personal workshop and that with my
staff has left us with "homework" to indulge in to allow
us to move through barriers and reach towards bigger goals. I, myself,
have clarity on tough decisions and have plans to execute them."
– Frederick Chassman, DC - New England Chiropractic
Clinic
"As I worked to rebuild my new life and future,
the insight into my life which you allowed me to obtain was amazing."
– Ken Hurt, DDS, MS - Tooth Wranglers
"I learned and grew as much in one weekend with
Hal and Wendy as I did in 3 years of one-on-one (individual) therapy!"
– Susan Chassar, Office Manager - Access Wellness
Institute
"Our understanding of each other, our
communication, our patience with each other all improved.
Tension was replaced with a sense of calm."
– Luke Curtsinger, MD - Coastal Empire Plastic
Surgery
"This workshop is life-changing - simply
because Hal and Wendy don't quit until you get your heart's deepest
desire."
– Johanna Manasse, Practice Manager, Manasse
Orthodontics
"The communication and profiles filled
an empty part of our consultation appointments. It gave us a fresh,
exciting way to help our patients understand what they really want."
– Jan Zobel, Office Manager - Arlington Adult
Dentistry
"Our conversion rate instantly improved dramatically,
but more importantly, our patient satisfaction rate soared.
As a result of the workshop, everyone in the office works well together,
highly motivated with a calm sense of purpose. My professional life
has never been better." – Luke Curtsinger, MD,
Coastal Plastics
"Now my relationships with staff members will
be much more solid...For the first time I'm hopeful and enthusiastic
about the future of our practice."
– John Barnett, DDS, Midway Dental
"As I worked to rebuild my new life and future,
the insight into my life which you allowed me to obtain was amazing."
– Ken Hurt, DDS, MS, Tooth Wranglers
"Since attending your workshops, I have witnessed
a transformation within my people." – Robert
M. Froberg, Dir. of Sales & Marketing, NYNEX Business Information
Systems Company
"Both my personal workshop and that with my
staff has left us with "homework" to indulge in to allow
us to move through barriers and reach towards bigger goals. I, myself,
have clarity on tough decisions and have plans to execute them."
– Frederick Chassman, DC, New England Chiropractic
Clinic
"Received tools to break through barriers. Received
great knowledge in the psychology of motivation. Good pace, great
energy, superior teaching skills."
– Charles Holt, DDS, Craniofacial Pain Associates
of Dallas/Fort Worth
"I learned about me...I became a lot closer
with my team. I gained a deeper understanding about why my co-workers
are the way they are. It pulled us together." – Joshua
Boes - Tooth Wranglers
"Allowed me to understand, forgive, empathize
and actually like my co-workers...helping me personally in life
will help me in my day-to-day job..."
– Jacque - Cardiology Associates of Lubbock
"...what I have learned from you is going to
help me in so many ways in dealing with "life" and especially
with my family and coworkers."
– Dan Czapeck, DDS - Arlington Adult Dentistry
"We now have a real team and have the tools
and insight to have fun, help our patients and each other thrive
and grow!..Blown Away! No, wait, that's too understated. Seriously,
this was a life-changing experience. You are truly making a difference!"
– Andy Calman, MD, Ph.D., Premier Eyecare
"I got to know the true person in each of my
teammates, including me!...Enlightening, enriching, and enlivening!"
– Marcellus Chow, OD., Premier Eyecare
"It focused our attention an changing ourselves
rather than trying to change the people we work with. The things
we learned were supported by science and research. It will help
me change how I communicate and interact with my team members. I
will have more fun with work. It has changed my outlook on life,
the future. I am more positive and confident" – Angela
Tam, OD., Premier Eyecare
"They are dynamite! Incredible teachers.
Incredible insight."
– Daren Primack, MD, Pacific Heart and Vascular
" A life-altering experience that will benefit
all of us - both at work and at home."
– Michelle Powell, Practice Administrator, Pacific
Heart and Vascular
" I have worked with and been involved with
other such workshops, but Wendy's and Hal's knowledge, warmth and
abilities far surpass any."
– Marilyn Holmes, Director of HR, Pacific Heart
and Vascular
...Your abilities to steer us through our relationship
problems at the office and your constant positive attitude... It
was enlightening! I can't wait to try the 5 star service!"
–Jody Billings, Office Manager - Altoona Dental Clinic
" Hal and Wendy are fantastic. They are truly
insightful, intuitive people. I love that they are genuine and care
about all participants in their seminars. In addition, they are
selfless in that they will take time out from their schedules to
make sure the trainees are doing okay, in seminar and in their lives!"
– Megan A. Campbell-Degedeh, Practice Liason
Director, Manasse Orthodontics.
" Very informative, enlightening all
around a very positive experience. Your training style is truly
the best I have experienced because of your ease of presentations."
– Mary Langen, office manager, Manasse Orthodontics
"Hal's perceptive questioning and gentle style
are the perfect complement to Wendy's enthusiasm. His extensive
knowlege and remarkable intuition make his assessments of team members fast
and accurate. When working individually with team members
he touches souls and change lives in ways that extend far beyond
the workplace. Office relationships become closer as he reveals
the true motives and fears of each staff member. No workshop participant
leaves feeling misunderstood or discounted."
–Teresa Stevens, MD
"Our team came together absolutely incredibly!
This workshop is like nothing we've ever done - it really helped
us learn why we like working together - not the "ra-ra"
motivation stuff. Do it first for best results."
– Stevan Orser, DDS, Arlington Adult Dentistry
"Thanks again for an incredible weekend!!!!!!
The difference with staff morale and productivity is amazing.
Personally, I feel completely rejuvenated. The insights I
have gained are helping me in the hospital, exam room, and at home."
– Daren Primack, MD, Pacific Heart and Vascular
Medical Group
"This program gave us principles and their practical
application [as well as] the skills to use them in orthodontic practice.
The program makes perfect sense and has application immediately.
The principles learned will apply to all facets of life, personally
and professionally. I love Hal and Wendy! It has been a joy spending
time together. I thank them from the bottom of my heart in helping
us to fulfill our dreams."
– Robert Manasse, DDS Manasse Orthodontics
"The Motivating Patients to Action seminar
was incredible. It brought our office closer together as a team
and has helped us to communicate better with our patients.
We are now able to give them what they want and they love it.
Not a day goes by that we don't use one of the many tools from the
seminar. Wendy and Hal were the greatest, the training was
intense, however,their humor made it fun! I can't wait for them
to come to our office for a site visit!"
– Gina Hopgood, Office Manager, Ocala Family Practice
"Wow!! The whole case presentation is not about
us! A great system, we all need to understand what is driving our
patients to make decisions. Not sales, rather helping people by
understanding we have the unique power to grant their wishes. What
a cool profession." – Stevan Orser, DDS,
Arlington Adult Dentistry
"The Dibners were abler to give me practical
advice on evaluating my patients so that I can better relate to
them." – Greg Wadden, DDS
"The 'Motivating Patients To Action' workshop
is very real and impactful on one's life. An absolute necessity
for everyone. Thank you Dr's Hal and Wendy for your professional
impact!" – Amir Hagshenas, DDS
"Wendy did a one-hour speaking engagement for
our referring doctors. Sharing a glimpse of our training with them,
it sparked much conversation about what we do every day. It shifted
our relationship so we're all going the same direction. Not "them"
and "us."
– Stevan Orser, DDS, Arlington Adult Dentistry
"We've hired Wendy twice to speak to our professional
association and she always brings a lot of energy and insight to
our group. Any group of professionals that has to work with
other people, either the public or each other, can benefit from
Wendy's work."
– Laura Dennison, Georgia Association of Hearing
Professionals
"Not only is the process very rewarding, we
also have a lot of fun doing it"
– Lisa Orser, Office Manager/Patient Coordinator,
Arlington Adult Dentistry
Dear Doctor:
My practice has recently completed the follow-up coaching session
by Hal and Wendy. I was surprised to hear that many of their physician
clients were not choosing to have this second visit. I am writing
to encourage you reconsider - the second visit is what makes the
investment you made by doing the first really pay off.
During our initial practice evaluation we thought we had learned
the valuable techniques that Wendy taught us. Once they left, however,
things that had appeared so clear to us became somewhat muddled.
As time went on we realized that we were utilizing only a fraction
of the program. We needed help to make the transition complete.
My staff and I decided to have Hal and Wendy return. During this
second session we were able to review what was taught in the first
session and then actually put it into practice while they observed.
It was an invaluable experience. Wendy was able to guide us through
the spots where we were getting stuck. Hal was able to pinpoint
what was holding us back personally from really being committed
and making it work. The recorded consultations that our patients
so graciously allowed us to perform were priceless. I was no were
near as good as I thought I was! But I am now, and my patients
will forever be better off for it.
I believe that we as physicians need to recapture the thrill that
providing medical care can and should provide. Our patients are
the key to rekindling this feeling of self worth and devotion. By
understanding our importance to their lives perhaps we can reclaim
our own. Wendy and Hal's program will help my practice make the
transition away from the "run and gun" style required
to make a living in today's Medicare/managed care environment to
a more personal and civilized style of care. The patients in my
future will demand this style of care and will be willing to pay
extra for it.
Sincerely
Douglas M. Stevens, MD
Fort Myers Center for Facial Plastic and Laser Surgery
"Thank you for your time, talents and efforts
to present to us a value-added two days. Our Team will function
better because of the event. I have spoken to several of our team
and they are all glad that they participated. Thanks again to you
and Hal for your effective efforts. They are greatly appreciated."
– Steven J. Campbell, Manager, Case-New Holland Company,
Inc.
"A proven crowd pleaser, Wendy is a bundle
of thoughtful enthusiasm who moves audiences to renewed self-confidence
and drive."
– Myles Beck , President - Greater Tuscon Assoc.
of Life Underwriters
"This workshop is well-focused, and a
very worthwhile expenditure of time. Wendy keys in on the areas
that contemporary managers must concentrate on."
– Steven Jones , Dir. of Marketing & Training
- Source Services, Inc.
"Thank you so much...my life will now be defined
as events happening before this seminar and events happening after."
– Tanya Silva , Associate - Conference Center
Group
"Throughout the past we have had various sales
workshops. However, none have had the high level of intensity and
excellent course value that yours provided. Thanks to your superior
knowledge in the sales arena, NYNEX now has many of the top sales
people in the industry!"
– Michael A. Gioffre, Senior Marketing Manager,
Telecommunications Division, NYNEX Meridian Systems
"Since attending your workshop, I have witnessed
a transformation within my sales people."
– Robert M. Froberg, Director or Sales and Marketing,
NYNEX Meridian Systems
"The training that was delivered by Wendy was
everything we expected and more. The response from our sales force
was overwhelming and contributed to our organization's success in
meeting or exceeding all of our objectives."
– Bruce A. Hall, Associate Vice-President, Customer
Support Center, NYNEX Meridian Systems.
Less than 2000 sq. ft. of space and I’m at
$1,250,000 and climbing! Your system really works!
- Robert Manasse, DDS, Manasse Orthodontics, Ltd.
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